Employee(s) Dealt With: Scott & Matthieu

Dear Scott Williams, We want to praise your sales person, Matthieu St. Pierre, who helped us lease a Hyundai on Sat March 19. He was pleasant, informative and kept us on track to lease the car. We would recommend him as a salesperson to any friends of ours who are in the market. Thanks Maxon for enabling us to close the deal. with Matthieu  Abe Bunis

Employee(s) Dealt With: paulette ,Scott,Geo & John

Review:
We have been shopping for two days and just left the Wayne Mazda dealership who of course tried to sell me a car for much more than I knew it was worth. I called Maxon. I told Scott what car I wanted, and what I needed my out the door price to be. I told him that I am tired of going from dealer to dealer. I wanted to know if if they can sell me the car at the price I wanted. He put me on hold for a few minutes and told me they can. He also asked if he can start preparing the car. When we got there, the car was almost ready. Paulette was working with me on the paperwork using exactly the numbers that we agreed to, while my husband test drove it. We waited a little bit for the final paperwork to be prepared, and then sat down with I believe John to fill it out. He kept to the internet price; he was not pushy or overbearing; he did not sell me anything that I did not need or want. At the end, we Geo kindly speeded up the final stages and we were out of there with a new car within 2 hours. I like Maxon because they let me "buy-a-car and didn't use any of the "bait-and-switch" tactics. Compared to the other two dealerships we visited Scott, Paulette, John and Geo were above and beyond reproach. I commend them for their salesmanship and general respect for the buyer. The aforementioned are the reasons why I chose to Give Maxon Mazda dealership the highest rating possible

 mpajdak

Employee(s) Dealt With: paulette & Scott I would like to take the time to let you know how pleased I am with my purchase of the 2011 Hyundai Sonata and to let you know how professional and courteous Paulette Cowan and Scott Williams were in dealing with me. They are a great team and a pleasure to deal with. I got a quote from them on the internetat and no time did they pressure me to buy anything nor did they use "bait and switch" tactics: they were direct and the price they quoted was the price I paid. Before coming to Hyundai, I went to two Nissan dealerships and I found them to be arrogant and abnoxious: they lost my business because of their attitude but not Mr. Williams and Ms. Cowan. It was because of how they handled me that Hyundai got my business and I got a great car: Kudos to Paulette and Scott.

Richard Bond

Employee(s) Dealt With: Mr.Spencer made me and my wife feel like we were family
he listened to all my question's ,and concern's,and made getting a new car
like a tailor would of made sure the suit you brought would fit to a tee.
he kept us laughing,and made us comfertible in the surrounding's
He took us on a tour of Maxxon'and gave us back ground on the company,and the experence of quality Maxxon had to offer.
Mr.Spencer also gave us follow up call's and Letter's that really showed he really
cared about the transaction...
I would definitly recommend Mr.Spencer and Maxxon to all my friend's and family

Thank you Maxxon....and of course you Spencer.....

Employee(s) Dealt With: Mr Bob Brown...I have spent close to 3 months on various car reserach,and pricing.At last i have narrowed down on 2010 Mazda cx-9.i visited couple of other showrooms before i landed on Maxon mazda showroom.The sales people and finance people are extremely cordial and supportive.With other dealers my experience was bad w.r.t price and professional ethics.

The best part of Maxon dealer is its best price and ease of financing options.
The professionalism,and ethics are the best part of this dealer.No pressure-tactics.
I got my entire paper-work done in less than an hour.

I am extremely thankful to Bob(Bob Brown) ,my fave Sales person, who gave an excellent information of the car i was looking for.Without him,i would not have purchased the car at all.And,of course, the finance person, John ,who was extremely knowledgeable in making me understand about my various payment options.Without him,the paperwork and loan approval would not have been "the smoother".

Before going to any other showroom,i highly recommend mazda buyers to first try at Maxon..You will go with the car not empty-handed :)

Thanks Maxon Mazda & Bob..

Employee(s) Dealt With: Scott Williams and Paulette Cowan

My Review of Maxon Hyundai-Mazda:
Recently purchased a brand new Mazda 3 GT with Moonroof/Bose package. Mr. Scott Williams from Maxon replied immediately and also followed up with a phone call. He answered all my questions promptly. Next day when I arrived at the Dealership both Mr. Williams and Ms. Paulette Cowan handled all the purchasing task with professionalism and courtesy. At no point they tried to sell me anything more than what I needed. The whole experience was pretty good - best among my last four car purchases. I will definitely recommend this dealer based on my experience. By the way I am having a blast with the Mazda 3 GT.

Employee(s) Dealt With: J. Scott, Internet Sales Rep, R. Jackson & J. Matos

My Review of Maxon Hyundai-Mazda:
Our visit to Maxon dealership of Union was a very stress frees experience. The staff was very courteous, professional, helpful.

We got exactly what we wanted without all the red tape.

Even after our daughter had purchase the vehicle, Mr. Jackson still made a thorough follow up and ensure that our daughter receives an excellent treatment.

Employee(s) Dealt With: Mark Soliven

My Review of Maxon Hyundai-Mazda:
Our salesperson Mark Soliven was very professional and knowledgeable in answering all my questions about the cars. His helpfulness didn't end after we drove the car off the lot. He followed up with us to make sure we were totally satisfied with our car, and faxed all the neccessary paperwork to our insurance company in a timely manner. Thank you Hyundai of Union for a very stress free car buying experience. The car is great too!

Mark L'Hommedieu

Employee(s) Dealt With: Omar Elsayed, Scott Williams

My Review of Maxon Hyundai-Mazda:
I was on the market for a new car and decided to get some quotes from different dealers through the internet. Maxon was prompt to respond to my request and was the one that offered me the best quote… destination fee was included in quote. Once I arrived at the dealer I was paired with Omar (salesman) who was able to get me a very good deal for the car I want it. The stuff was friendly and at no time did I feel push by them to settle on a price I did not like… negotiations went very smuth.

Employee(s) Dealt With: Omar Elsayed

My Review of Maxon Hyundai-Mazda:
Omar did a great job with us. We walked in late Saturday afternoon to find out more about the Hyundai Santa Fe and walked out that evening owning one. Omar laid out the reasons that the car made sense and educated us on the brand. He was forthright in his dealings wiht us which we greatly appreciated, and not overly aggressive which we also appreciated. Great job by Omar!

I do think the salespersons should be provied a standard form from the dealer that allows them to fill out the necessary information with a quote that also lays out the additional charges such as the processing fee, titling, etc. I think that would be helpful for everyone while considering a purchase and prevents any surprises or misunderstandings.

Employee(s) Dealt With: Mark Soliven

My Review of Maxon Hyundai-Mazda:
I recently purchased 2010 Mazda3 Sport 2.5 at this dealership. I had the pleasure of working with Mark Soliven who is great guy and very friendly person. Mark was professional, polite and all the time with big smile on his face. The staff at this dealership is just amazing, they are all helpful and kind. I don't have to say that I am very much satisfied with my new car since then. A lot of car for that price, thanks to Maxon Mazda. I wish them a great year and thousands of cars to sell

Employee(s) Dealt With: Horace Spencer

My Review of Maxon Hyundai-Mazda:
As I walked inside the maxon dealership I was greeted by Mr. Spencer. What I liked about his approach was how he listened to my needs. He did not try to talk me into something else. Any questions I had he took the time to explain. It was truly a pleasure working with Mr. Spencer he was very knowledgeable and a pleasure to have as my salesman! I will tell all my friends about your dealership and how helpful Mr. Spencer is.

Employee(s) Dealt With: Rick Webber

My Review of Maxon Hyundai-Mazda:
The service team at Maxon was outstanding. Service manager Rick Webber and his entire team were true professionals. When I brought my explorer in for repairs, I was given a timely evaluation and a great price. Through out the service I was called and given progress updates. At one point I was called and told the replacement blend door actuator I needed was unfortunately on national back order for 1 week. Maxon had already supplied me with a loaner and told me to keep it as long as I needed, I was more then grateful. Within the same day I got another call from service manager webber. Somehow, somewhere, he was able to personally locate this part by making calls all over the state. They dispatched a driver and got the part that day. I had my truck back the next day! Absolutely fantastic. I even met Mr. Michael Ciasulli, the owner and he knew all the details of my Explorers status, don’t see that anywhere! If I can quote General Macarthur… “I shall return” !!!

John Deep
Assistant Director, Customer Service
Continental Airlines

Employee(s) Dealt With: Michael Fischer, Gio

My Review of Maxon Hyundai-Mazda:
Car purchase is generally an onerous matter. But while the process was lengthy, we were impressed that the dealership was able to conclude this sale that very day, including trade-in. Helpful, friendly staff. But this site also has some fair nerve "insisting" that we write 250+ characters. Terseness is generally a virtue, after all.

Employee(s) Dealt With: Jaime, Edwin, and Mathieu

My Review of Maxon Hyundai-Mazda:
WOW!! What a difference a dealer makes!!

I've already posted the issues I encountered at Mazda of Lodi. This place IS COMPLETELY DIFFERENT AND WONDERFUL!!!!

I was actually acknowledged BEFORE I even entered the building, by Jaime. I went inside and was greeted by VERY FRIENDLY, PROFESSIONAL, and CURTEOUS staff members immediately. I was showing my wife the Mazda 6 and telling her about it (I had already decided to go with an Altima, but wanted to show my wife the 6 as an fyi). Jaime was there - not hanging all over us, no pressure - but just pointing things out that I missed and explaining things better than I ever could.

Because of those three guys (see above), I ended up leasing the 6 today instead of going with the deal I had already set up with Nissan for this coming Tuesday (and that one was made with a friend of mine!)!!

Jaime could not do enough for us!! His attitude, knowledge, flexibility, and professionalism CAN NOT BE MATCHED!! Mathieu, even though we had no business with him as a salesman, at the end of the day proved to be a gentleman and a man of integrity and someone I would also recommend highly. I learned something from him today (and hopefully, I gave him a few pointers too! lol). Although the deal was pretty much already done, I met with Edwin who handled the few remaining negotiations (little stuff - and he even asked Jaime for advice in front of us - maybe those things cost him some commission, I don't know, but he didn't even hesitate in saying "Yes.").

Through it all, it was all done out in the open and professionally. No nonsense of having to talk with this guy or that guy, no stress, no b/s, no pressure. They even had the car ready before I was (I had to get the title for my trade and my checkbook as I wasn't thinking I was going to buy anything!) and offered to give it to me with me coming back later, at my convenience, with the down payment and other things!! NOW THAT'S SERVICE!!!!!!!!!

I've purchased and leased many vehicles over my many years - - THIS WAS BY FAR THE BEST EXPERIENCE I EVER HAD AT A DEALERSHIP!!!!!!!!!!!

Now THIS is how to run a VERY SUCCESSFUL DEALERSHIP!!!! Keep up the great work!!!!